Beyond Business Friendly is more than just a catchy tagline. It embodies the mission and vision of Elk Grove Village government as we strive to be known as the most business-friendly community in America.
From our elected officials through each department, you can be assured that Elk Grove Village is focused on your success. We pride ourselves on providing enhanced customer service, an optimal level of health, safety, and welfare, and delivering consistent reliable services.
Providing an unparalleled customer experience at the Village is standard operating procedure. Beyond Business Friendly is your assurance that we are working diligently to create a foundation for your business success. We strive every day to add value to your business and earn your trust.
The business community has spoken and we listened. From feedback sessions with business leaders we learned some valuable lessons. As a result the Village has gone to great lengths to institutionalize the four “P’s” of customer service, Partnership, Professionalism, Proactive Problem Solving, and Politeness.
Strict adherence to these core values sets us apart from other communities and gives you a competitive advantage.